Exhibitor catalogue

MCH Messe Schweiz - Zürich
Zürich, Switzerland
13 - 14/02/2019

Panasonic Computer Product Solutions

Panasonic Computer Product Solutions


22525 Rotkreuz

Panasonic Computer Product Solutions (CPS) helps mobile workers in tough surroundings improve productivity with its range of Toughbook rugged notebooks, convertibles and Toughpad business tablets. Additional services and accessories such as carrying/mounting solutions or car mountings complement the portfolio.


Product news

  • Panasonic CPS presents innovative solutions for industrial maintenance at the maintenance Schweiz 2019

    At the maintenance 2019 in Zurich on February 13th and 14th, 2019, Panasonic Computer Product Solutions will present its mobile computing solutions which ensure efficient and smooth business processes thanks to their robustness and reliability.


    78% interested in a hardware subscription-based solution to equip mobile workforces.

    Technology buyers are in favour of spreading the cost of equipping their mobile workforces with notebooks, tablets and handheld devices, the latest research reveals. 78% of UK technology buyers said they would be interested in a subscription-based solution to equip mobile workforces.

    Currently buyers say their top considerations when purchasing mobile devices for their workforce are cost (72%) and life expectancy of the product (54%). Yet the majority of buyers still expect to replace their mobile workforces’ devices every 2-3 years.

    Buyers said an “As a Service” approach for mobile hardware, as opposed to paying out in advance with a large, one-off capital expenditure, would help them to purchase up to date technology more quickly (54%), manage costs better (49%) and free up budget to purchase more accessories (34%).

    The new approach of payments for hardware spread over three years at 0% interest, with helpdesk support and secure, end of life disposal was also attractive to buyers for reasons beyond cash flow. 53% said it would help them to maintain and dispose of devices more effectively and 33% agreed it would be a more secure way of disposing of mobile technology.

    The service elements buyers most wanted included in the subscription model were a three-year warranty (65%), a payment plan with 0% interest (46%), and delivery of devices straight to the workplace (46%). Optional extras they were keen to see offered included Insurance (45%), extended standard warranty (43%), accidental damage warranty (43%), accessories (39%), specialist software applications (34%) and a trade-in programme (34%).

    Despite the enthusiasm for the service, 69% of buyers were unaware of companies offering the service-based solution with 0% interest.

    The independent research, carried out by Opinion Matters on behalf of Panasonic Toughbook, questioned 250 UK technology buyers of notebooks, tablets and handheld devices for mobile workforces.

    “With the rapid advances in design and functionality of mobile devices and the resulting productivity gains for mobile workforces, businesses are keen to keep up to date with the latest developments,” said Kevin Jones, Managing Director for the Panasonic Mobile Solution Business in Europe. “This is resulting in an expensive capital expenditure every two-three years. But buyers are telling us that they would much rather move to a new subscription-based model, similar to the growing popularity of software as a service. Panasonic’s new Toughbook as a Service Solution helps our current and future customers overcome this challenge.”
    Toughbook as a Service

    Panasonic launched its new Toughbook-as-a-Service earlier this year. It’s a unique, interest free, monthly payment model for rugged devices. Businesses can now equip their mobile workforces with any rugged Panasonic Toughbook notebook, tablet or handheld device without having to worry about large upfront costs in capital expenditure.

    Toughbook-as-a-Service is an end-to-end subscription, powered by European digital services provider, Econocom. It allows companies to pay for their Toughbook devices monthly, over a three-year period. Uniquely Toughbook-as-a-Service subscribers pay the same as a cash purchase, even though payments are spread over a longer term - eliminating the need for large upfront costs and allowing organisations to benefit from an OPEX-based solution rather than CAPEX.

    Toughbook-as-a-Service solutions include access to Panasonic Toughbook devices, delivery, 3-year warranty, helpdesk support, and end-of-life services such as collection, recycling and data wiping. As well as the rugged hardware, customers can choose to add into the monthly payment, on the same 0% interest terms*, options for their solution including vehicle mounts, docking stations, specialist software applications and other device accessories, as well as extended and accidental damage warranties.

    Customers can also choose to personalise their Toughbook-as-a-Service subscription with a number of optional extras, including a trade-in programme, which allows businesses to upgrade their technology without losing the value of their existing estate. Toughbook-as-a-Service also provides the ability to bundle in airtime, MDM and data analytics, for example.

    Click here to view the Executive Summary of the research Mobile Computing as a Service: Breaking the expensive cycle of mobile technology refreshes.

    * Toughbook-as-a-Service is a 0% finance OPEX solution, including up to 20% soft costs. If the transaction requires more than 20% soft costs / software, the interest rate over 3 years will be higher.


  • Panasonic introduces at Mobile World Congress a fully rugged tablet with FLIR Thermal Imaging Camera to capture and process images on the move

    The Panasonic Toughpad FZ-M1 with a FLIR Lepton Thermal Camera is ideal for a wide range of industry applications

    Panasonic today announced at Mobile World Congress the fully rugged Panasonic Toughpad FZ-M1 thermal Imaging tablet designed to capture and process images on the move. The handy 7-inch tablet equipped with a FLIR Lepton micro thermal camera, is a Windows-based device that allows field workers to take and process accurate thermal images on the spot and link these images to other line of business applications and add metadata content such as QR codes.

    The thermal camera, combined with the powerful rugged Panasonic tablet and its versatile, configurable set-up makes it ideal for a range of business sectors and applications. As well as obvious heat seeking applications for use by the fire, emergency services and defence sectors, thermal imaging can be used in manufacturing for production line control and quality assurance, in utilities and field services for maintenance and repairs, and in oil and gas, aviation, automotive and construction for asset management and diagnostics.

    The thermal imaging application has been designed by Panasonic, drawing on its 20 years experience of providing seamless hardware and software solutions for business customers. With Standard and Pro (additional licence) software options, users can measure thermal high and low points, capture still images or record film and add meta data to images such as QR codes. This additional data functionality enables images to be integrated with multiple line of business applications using the capabilities and connectivity of the Panasonic Toughpad tablet.

    The FLIR Lepton micro-thermal camera offers 160x120 thermal resolution and has an imaging temperature range of minus 20 degrees up to 400 degrees Celsius, plus or minus five degrees.

    The Panasonic Toughpad FZ-M1 tablet delivers multi-task, high-performance working capabilities with its Windows 10 Pro operating system and its 6th generation Intel Core or Atom Core processor. For field workers, the device has an 8 hour battery life with 16 hour option and hot swap battery capabilities. The sunlight readable display can be operated with a stylus, by touchscreen and when wearing gloves.

    With its flexible customisation options, the device can be configured with Barcode reader, Serial port, 4G and Smartcard as required. Its fully rugged and fanless design means it is drop resistant to 180cm and IP65 rated, yet compact and lightweight enough to fit into the pocket.

    “The FLIR thermal imaging-equipped Toughpad FZ-M1 is yet another demonstration of Panasonic delivering out of the box, practical business applications using our market leading rugged mobile computing devices and our business understanding of the needs of mobile workforces,” said Jan Kaempfer, General Manager for Marketing at Panasonic Computer Product Solutions. “This application already has a successful international track record for a wide range of business applications from checking air conditioning unit efficencies in railway carriages to surveying wear and tear on asphalt motorways.”

    “We are pleased to welcome Panasonic as a ‘Thermal by FLIR’ partner with their industry-first tablet equipped with a FLIR micro thermal camera,” said Frank Pennisi, President of FLIR’s Industrial Business Unit. “The Panasonic Toughpad FZ-M1 allows Panasonic to offer capabilities unique to rugged tablet customers, and we look forward to more people discovering the benefits of thermal imaging and the World’s Sixth Sense.”

    The Panasonic Toughpad FZ-M1 Thermal Imaging solution will be available from end of February 2018.

    The thermal camera option will be available later in the year on other products.


  • Businesses could save 15% by equipping their mobile workforce with rugged devices

    Pay now to save later says latest research from analyst IDC and Panasonic Business

    Businesses could make total cost of ownership savings of 15% over five years by equipping their mobile workforces with rugged notebooks, tablets and handheld devices, according to calculations by Panasonic Business. It’s TCO Calculator, launched today, shows that these savings could be achieved through reduced failure rates and extended use if Panasonic Toughbook and Toughpad devices were deployed.

    “The challenge is in convincing IT decision makers to pay now, to save later,” said Jan Kaempfer, General Manager for Marketing at Panasonic Computer Product Solutions. “Due to the superior design and investment in protection, rugged devices often cost more than a traditional notebook or laptop but as the evidence quite clearly shows, the return on investment quickly pays-off - in year one for tablet and handheld devices and year two for notebooks.”

    To fully understand the costs of notebook, tablet and handheld device damage to organisations, Panasonic commissioned IDC to research IT decision makers at 800 organisations across a broad range of vertical industries.

    Failure Rates
    They found that on average about 18% of a company's notebooks require repair of some kind during a year. The majority of these repairs are due to accidental damage. The repair numbers are slightly lower for tablets (16%) and handheld devices (14%), but they are still material. While 11% of notebooks are likely to fail in the first year and the likelihood of failure nearly doubles to 21% by year five. Year one tablet failures are 13% and year five failures 19%. Year one handheld failures are 14% and year five failures 17%.

    At Risk
    The components most often damaged in the notebooks were the screen, followed by the keyboard and then the storage drive (HDD or SSD). For tablets, the most damaged component was the screen, followed by ports or connectors and then the outer chassis. For handhelds, the top component likely to be damaged were the screen, the battery, and the outer chassis.

    ROI Calculations
    Respondents report spending an average of £1,075 per non-rugged notebook and £1,616 per rugged notebook. A look at the annual device failure rates and the average per-incident repair cost of £2,775 shows that the ROI for rugged devices is achieved by the second year of the non-rugged device. This schedule is well within the two-year eight-month average PC refresh cycle for respondents in the survey.

    For tablets, the premium for rugged devices is less than for notebooks and the cost benefits of rugged devices are easily achieved. Respondents report paying £1,016 for non-rugged tablets versus £1,140 for rugged devices. Given an average repair cost of £2,003, the ROI is achieved after the first year.

    For smartphones and handheld devices, the average price paid for non-rugged devices is £659 and for rugged devices is £762. Given an average repair cost of £2,512 for these devices, the ROI can be expected to be achieved after the first year.

    “Rugged devices do cost more to purchase up-front, but based on the amount of money saved in terms of employee downtime, IT servicing time, and other related costs, the investment in a high-quality rugged device could pay dividends for years,” concluded Jan Kaempfer.

    Download an Executive Summary of the Pay Now, Save Later research here. http://business.panasonic.co.uk/computer-product/panasonic-computer-product-solutions/panasonic-toughbook/lowering-your-costs-over-a-lifetime#