Since 1996 Providion have carefully selected highly experienced specialists who share our goal for customer focused service and support.
Providion was built on the foundation of reliable – and affordable – Mass Spectrometer service and repair and has consistently exceeded customer expectations by providing: service, repair, preventative maintenance (PM), and instrument qualification (OQ/PQ) for LCMS systems and accessories.
Our Senior technical team were trained by the manufacturers (Waters & Sciex) and have a combined experience of over 150 years in mass spectrometry. Our in depth training programs for our apprentices and junior engineers brings the next generation of MS experts up to speed quickly but comprehensively with both theoretical and hands on training which takes place in our Training Centre and in customer labs.
Quality and customer satisfaction are at the heart of our organisation and we are proud to have been ISO9001 certified since 2008 and have recently re-certified to the new ISO9001:2015 accreditation.
Providion is a team with a consistent focus assisting customers to gain the most value from their analytical instrument investment. To extend instrument life, we maintain the industry’s largest inventory of hard to find and obsolete parts. The Providion Training Centre offers customised, hands-on instrument training on a wide variety of analytical instruments from most major manufacturers, covering topics such as theory, operation, maintenance and troubleshooting.