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Face for Business

Face for Business


L400SD Burscough
United Kingdom

Telephone Answering Services for the Aesthetics Sector. Discover how our PAs can help your business. Whether you're an independent aesthetics clinic with several members of staff or are a larger company with multi-sites nationwide, we can help you manage your incoming calls and enquiries. We've been doing so, for clinics just like you, for a number of years.

Product news


    The call handling company has been answering calls on behalf of 100's of UK businesses since July 2013 and continue to do so, meaning that the firm is growing in the right direction.

    They have grown from a 5-person business, answering less than 50 calls a day, to an established telephone answering company which has seen a 500% increase in recruitment over the last 5 years and now answering up to 1300 calls per day.

    But it’s not a coincidence that they have reached these figures. The business is committed to answering calls in the best possible way they can for their customers. They provide their customers with free call recording, meaning they can listen back to their calls to ensure that their Lead PAs are answering, as requested.

    They also offer a feedback function, which they encourage their customers to use, again, to confirm that they are going the extra mile for them in their business.

    All the staff at Face for Business have worked extremely hard to help reach this milestone and they’re thrilled to be able to share this huge achievement.

    Helen Christian, Office Manager, says, “It’s testament to the PAs that we have reached this milestone. They are dedicated to their job roles and really do ensure that they know as much information as they can about the companies they answer calls for. They are recruited for their customer service ethos and their willingness to help.”

    Andy MacGregor, Managing Director, backs this up by explaining “All our virtual receptionists make an effort to act as a true PA for the businesses they work for. They get to know callers and build up a rapport with regular callers, just as if they are working alongside their clients in their office. It’s great to see the feedback we receive. I am so proud of what the whole team are achieving!”

    As Face for Business approaches its 6th year in business this summer they hope to broaden their reach and connect with many more businesses.

    Pictured: Lynne, Team Leader.