1624 Consumer Complaints – The Story behind the data
Ashton Collins, Director, Save Face; Emma Davies RGN NIP, Clinical Director, Save Face and Dr Christian Jessen MBBS MSc, Public Ambassador, Save Face
Why are 83% of complaints, regarding treatments provided by lay people?
What behaviours distinguish the regulated healthcare professionals?
What are the lessons and how do we influence the choices consumers make?
Ashton Collins explains the latest Save Face data on consumer complaints with analysis from Emma Davies and Dr Christian Jesson.