The Future Is Connected - Manufacturing Apps That Drive Customer Loyalty
The future is connected – manufacturing apps that drive customer loyalty
Everything from breaking news to your mileage report can be delivered by an app on your phone or tablet. So it’s no surprise that, as we move towards the Internet of Things and Industry 4.0, engineering companies are keen to see how apps like those built by Apps in the Sky can help them maintain an advantage.
“These businesses are all working in highly competitive markets and they know they need to find new ways to win and retain customers,” explains co-founder Jules Ham. “The world is only going to become more connected, and customers expect to be able to monitor, check or update things from their mobile device – a smart, connected app is the best way to do that.”
Ham and his co-founder Tom Colvin, whose company has built apps to control CCTV systems, and secure 2-way video communication apps, believe there are three reasons why engineering companies should be getting ahead of the game:
• Brand loyalty – a highly functional app makes your product more attractive to customers. You increase customer loyalty, credibility and visibility.
• Better processes – receive consistent, targeted data in real time, helping you to improve internal processes and customer experience.
• Manage your data – collected properly and legally, app data allows you to enhance existing products or fill a previously unseen gap in the market. It’s data that can influence your future direction.
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Opening hours & venue
Wednesday, 30 October 9am - 5pm
Thursday, 31 October 9am - 4pm
National Exhibition Centre (NEC) Halls 2, 3 & 3a Birmingham, United Kingdom