Go for Customer Experience Excellency with AI at the Core
Seminariet är på engelska
Retail experience excellency demands a revolutionary AI approach to Digital Experience Management. Gaining an innovative e-commerce market edge, has driven an explosion in adoption of new cloud stacks, containers, micro-services, automation and DevOps, in the process rendering traditional organizationally siloed technical and customer monitoring approaches ineffective. Discover how Artificial Intelligence is redefining the future of BizDevOps for Customer Experience Management.
Michael Allen has been working in the IT industry for 23+ years, the last 20 leading Dynatrace EMEA. Michael has held many commercial, technical and leadership management positions at Dynatrace, the leader in Digital Applications Management solutions. Today he is EMEA Vice President & CTO at Dynatrace and regarded as a key visionary in this market.