* No exchanges or returns are allowed.
* The KIDS GO FREE offer apllies to children of age 10 or under.
Heroes Manga Madrid - organizing company - will not be responsible for visitors under 18 years.
* Cosplay special conditions: The number of cosplay tickets is limited. Please be sure that you fulfill the requirements to access the event with this special ticket. Before accessing the venue, we will be checking if you meet the requirements; if this is not the case, your ticket will only be valid for a single day, and you will have to pay the difference at the ticket office.